COEUR D'ALENE AUTO REPAIR

A car is not treasure, but the subject to drive. To work, to the grocery store, for travel. But, what to do, if the car suddenly broke down. And just after the hour of departure from Portland, only the first hundred miles of Chicago-Portland-Chicago trip our KIA began to began to slow down. O'Raily autoparts analysis showed the misfire of 2nd cylinder. Local KIA-service requested to come in 2 weeks. Everything is booked into them. The explanation that we are traveler and in vacation did not help - come back in 2 weeks. And here we are entrusted with the help of our service - Silverlake. Directly at once, without appointment and no come tomorrow. The front desk person - Ryan - announced the results to us. There is broken ignition coil for the 2nd cylinder, and unfortunately there is no part around. Only in Seattle and in San Francisco. The mail will arrive in 2-3 days, but we can arrange for you to get to the hotel. Just glue the broken part back together. Good. It is necessary to say that it was Friday, and we in Chicago need to go to work on Monday. Broken coil was glued. Moving demonstrated good driving and we turned not to hotel, but in Chicago. So we successfully and safely arrived home with the parts glued together. We are very appreciate to Silverlake manager Ryan Bethune and Master Jacub for their help in our disaster situation. Great Job, Silverlake !!! PS: we already got brand new part from KIA by mail...

Fixed a flat tire for us quickly and at no charge. Friendly and knowledgeable.

Finally, an auto care business I believe can be trusted. Staff takes time to fully inform the customer with photo details and service recommendations straight up. Confidence gets a boost when the technician talks to the customer upon service completion.

Excellent service and everything was explained to me in full detail so I could make the decision on which service I wanted. I didn’t feel pushed into anything and the vehicle was returned to me clean!

My AC decided to act up the day before I was planning trip out of state. I took a chance and called Silverlake Automotive to see if there was any chance that that they would be able to get my car in and diagnose the problem. I talked to Ryan and he was able to find a time for me to come in so that they could if my car was OK to drive out of state & also see if they could fix the AC for me. Long story short, they identified the problem and fixed it so that I am able go on my trip and feel confident that everything’s OK - and enjoy a comfortable, cool drive! They went out of their way to help me and I really appreciate their efforts!

I was passing through town on an extended RV trip when I had coolant issues with my Ram 2500 Cummins. The team at Silver Lake Automotive got me in with very short notice, diagnosed and fixed my issue in no time. I was able to get back on the road with a one day delay. Very professional and thorough crew. Wish I had a Silver Lake Auto where I live!!!!

Best service and work in a shop you will find. Thourough. solid work!

Silverlake Automotive always been the best. I been coming here for years. Amazing people and I like to give a great thanks to Josh. He was terrific and helped me greatly.

My son and I were on a road trip through Idaho pulling a travel trailer. I thought I discovered a leak in my transmission but after having it checked out, it turned out to be a very small fuel line leak. Josh explained all of my options and made me feel comfortable with my decision. Josh is a great guy! Thanks for getting us back on the road!

Didn't have all the money to pay up front but they gave me time and worked with me great people and very friendly service.